| Incorrect interpretation of available information | C requested an independent review of the Council's decision on their crisis grant application. | January 2024 | Upheld | 
          
                                                                                        | Incorrect interpretation of available information | C requested an independent review of the Council's decision on their crisis grant application. | January 2024 | Upheld | 
          
                                                                                        | Exceptional pressure qualifying criterion | C asked for an independent review of the council’s decision. | December 2023 | Upheld | 
          
                                                                                        | Meeting the need | C requested an independent review of the council's decision about their crisis grant application. | December 2023 | Upheld | 
          
                                                                                        | Exceptional pressure qualifying criterion | C asked for an independent review of the council’s decision to refuse their application for a community care grant. | December 2023 | Not upheld | 
          
                                                                                        | Low income | C requested an independent review of the council's decision about their crisis grant application. | December 2023 | Upheld | 
          
                                                                                        | Failure to make reasonable adjustments | C asked for an independent review of the council’s decision about their application for a crisis grant. | December 2023 | Not upheld | 
          
                                                                                        | Low income | C, a Money Advice Officer, applied for a community care grant on behalf of A. | November 2023 | Upheld | 
          
                                                                                        | Repairs to private property | C asked for an independent review of the council's decision on their application for a community care grant. | November 2023 | Upheld | 
          
                                                                                        | Dignity and respect | C asked for an independent review of the Council's decision on their crisis grant. | October 2023 | Not upheld |