Case summaries

Subject Month / Year Outcome
Self-Isolation Support Grant C asked for an independent review of the council's decision. October 2021 Upheld
Self-Isolation Support Grant C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund administered by their local council. October 2021 Upheld
Decision making with limited information C, who works for a support and advice service, requested an independent review on behalf of their client (A). September 2021 Upheld
Decision making with limited information C asked for an independent review of the council’s decision. September 2021 Upheld
Priority assessments not taking into account circumstances C applied to us for an independent review of a community care grant application. August 2021 Upheld
Priority assessments not taking into account circumstances C asked for an independent review of the council's decision. August 2021 Upheld
Self-Isolation Support Grant C asked for an independent review of the council's decision. July 2021 Upheld
Self-Isolation Support Grant C applied for a self-isolation support grant via the Scottish Welfare Fund administered by their local council. July 2021 Upheld
Meeting the need C, a charity worker, had applied on A’s behalf to the council for a crisis grant in order to obtain food, gas and electricity for A’s family while they were waiting on their Universal Credit (UC) coming into payment. June 2021 Upheld
Meeting the need C had applied for living expenses as their partner had left them. June 2021 Upheld