| Decision making with limited information | C asked the SPSO to review the council’s decision to refuse their application for a crisis grant. | February 2022 | Not upheld | 
          
                                                                                        | Self-Isolation Support Grant | C asked for a review of the council's decision to refuse their application for a Self-Isolation Support Grant. | January 2022 | Upheld | 
          
                                                                                        | Self-Isolation Support Grant | C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund administered by their local council. | January 2022 | Not upheld | 
          
                                                                                        | Self-Isolation Support Grant | C asked for an independent review of the council’s decision. | January 2022 | Upheld | 
          
                                                                                        | Self-Isolation Support Grant | C asked for an independent review of the council’s decision. | January 2022 | Not upheld | 
          
                                                                                        | Self-Isolation Support Grant | C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund administered by their local council. | January 2022 | Not upheld | 
          
                                                                                        | Incorrect interpretation of available information | C requested an independent review of the council's decision about their crisis grant application. | December 2021 | Upheld | 
          
                                                                                        | Incorrect interpretation of available information | C requested an independent review of the council's decision about their crisis grant application. | December 2021 | Upheld | 
          
                                                                                        | Exceptional circumstances for crisis grants | C asked us to review the council's decision to reject their crisis grant application. | November 2021 | Upheld | 
          
                                                                                        | Ongoing feature of expenditure | C requested an independent review of the council's decision on their crisis grant application. | November 2021 | Upheld |