| When applicants incur detriment sourcing items themselves |
Mr C requested applied for a community care grant for a number of items after securing his own tenancy following a period of homeless |
October 2018 |
Not upheld |
| Definition of an emergency |
Mr C applied for a crisis grant as he was having deductions from his Universal Credit (UC) and also incurred a bank charge |
September 2018 |
Upheld |
| Low income |
Ms C applied for a crisis grant after both she and her partner lost their jobs unexpectedly |
September 2018 |
Upheld |
| Exceptional circumstances for crisis grants |
Mr C applied for a crisis grant for food and living expenses as he had no money for food for his family until his next benefit payment |
September 2018 |
Not upheld |
| Ongoing feature of expenditure |
Mr C, a welfare rights officer applied on behalf a Mr A, a European Economic Area national whose benefits claim had been stopped due to a missed meeting |
September 2018 |
Upheld |
| Meeting the need |
Miss C applied for a crisis grant for living expenses after her tax credits were suspended and she had no money for food and living expenses |
September 2018 |
Upheld |
| Inconsistencies/ Reason to doubt |
Mr C applied for a crisis grant for living expenses after his employer terminated his employment while he was signed unfit to work, and awaiting the first payment benefit |
September 2018 |
Not upheld |
| Definition of an emergency |
Mr C applied for a crisis grant. He had received a benefit payment but had used the majority of this payment giving money to his mother and buying clothes. |
September 2018 |
Upheld |
| Definition of an emergency |
Mr C asked the SPSO to review the council's decision to refuse him a crisis grant |
September 2018 |
Upheld |
| Change of circumstances within 28 days |
Mr C applied for a crisis grant as he had no funds for gas or electricity after repaying money to an illegal money lender towards debts he owed |
September 2018 |
Upheld |